Sarita Garcia

Persona: Sarita GarciaSarita Garcia is currently a senior in college, well on her way to earning her bachelor’s degree in social work. Sarita’s goal is to work with other Latinas in need of support and advice, and this goal has only become keener since the 2016 elections. She’s aware that the terminal social work degree is the Master’s degree, so she’s planning on another two years in college after this. As the first person in her family to attend college, Sarita’s parents are proud of her, but also somewhat troubled by her seeming rejection of family norms – she lives on campus, and only visits on holiday breaks, and she hasn’t brought a serious boyfriend home yet! Sarita herself is anxious because her parents don’t understand the college experience, and she’s aware she’s been at a disadvantage compared to some of her peers whose parents did go to college. However, this experience also allowed her to find a support network for first generation college students, and if any of her brothers or sisters decide to go to college, she hopes she can be a resource for them.


  • Age: 21
  • Nationality: Born in the US to first generation immigrants from Argentina
  • Occupation: University student, research assistant for a grant-funded project
  • Marital status: Single
  • Location: Big city in the Midwest
  • Technology profile: Avid user
“I use my phone for everything!”

Devices Sartia has

Smartphone: Sarita uses her smartphone as an alarm in the morning. She uses it as a study timer for writing her papers and reminding her to take a break, and she uses the Quizlet app to test herself on basic knowledge for her classes. She accesses her social media accounts, checks emails, makes calls, sends texts messages, checks her university and bank accounts, records videos and takes pictures during a regular week with her phone.

Tablet: She does not currently have a tablet but she does have a Kindle, which she has used to download some books for some of her courses on campus. However, she rarely reads on her Kindle because she prefers to read a hard copy of the book.

Computer: Her Dell laptop is primarily used for school and work-related activities, such as downloading articles, writing papers, posting on discussion boards, translating questionnaires and survey responses, and checking in on the Slack stream for her professor’s funded project. However, she has been known to stream some videos from her public library’s Kanopy streaming video account on the weekends and flip through some magazines using the public library’s Hoopla subscription.



Sarita works and lives on campus, so she has almost continual internet access through the university. When she’s away from the university, she depends on the 3G/LTE connection on her smartphone.

Social media platforms and web resources consulted

Frustration with technology

You have to change your messages to suit your audience. Texting is for people that are closer to me. Emails are formal communications. Talking, that’s like for my mom.


Information needs and background

Now that she’s in her senior year of college, Sarita has to write a lot more papers than she did as a beginning student. She needs lots of scholarly articles to help her build her research. At this stage, her professors expect her to rely more on her own thought than on textbooks, but they also expect her to use textbook information as part of her background knowledge.
As a research assistant on her professor’s project, Sarita’s duties are mostly related to language and communication with Spanish-speaking populations, as well as finding and cleaning data for her professor to use. This isn’t the research experience she had dreamed of, but the assistantship meant that she would have to take out fewer student loans this year, and that was an important consideration. For all that her parents worry that she’s borrowing too much (and not visiting home enough, and not meeting nice men), she knows it’s her name on the loan papers, not theirs.

Information Sources and Library Use

To get her information, Sartia:

Goals for using the library