Devices Marisela has
Smartphone: Marisela uses her phone for calling and the Internet. It’s the only device she uses, though her kids have tablets and smartphones and a Chromecast device they use to stream Netflix videos to the television.
Marisela has unlimited internet service on her cell phone, and high speed Google Fiber (Kansas City is a Google Fiber city) at home for the family’s technology.
Social media platforms and web resources consulted
- Marisela uses Facebook to stay informed on the local and global news, specifically in Mexico. She has liked several Mexican news sources and gets their updates in her news feed.
- She has WhatsApp on her cell phone for calls and texts.
- She uses Google Translate to translate from English to Spanish.
- For long documents or official documents, she relies on her children to translate – and if one daughter translates, she may ask the other if the translation is correct.
Frustration with technology
I find it difficult to understand what Google Translate is telling me when I'm trying to make sense of things that have been written in English.
- Since she doesn’t work outside of the home, and most of her friends in the neighborhood do, she sometimes feels a little lonely during the day. Since Marisela never got a driver's license due to language issues, anywhere she goes or takes her children is by bus.
- She’s glad she’s got such a tightly-knit family that’s able to support her remotely through social media, and that her kids still live at home where she can talk with them regularly.
- Marisela is a fantastic cook, and has started making and selling empanadas at church. Word got out in the neighborhood, and even her English-speaking neighbors have been buying them recently. So far, any sales have been serendipitous since she’s not advertising.
- Marisela’s dream is to open a small storefront bakery, but she’s intimidated. If her family didn’t work such long hours, they’d be happy to help, but for now, she’s on her own.
Information needs and background
Marisela takes pride in the home she provides for her family, and is happy that she can support her children and her husband. She takes care to make them good quality home cooking, using healthy ingredients, and make sure they have clean clothes and a clean house. She is a devout Catholic, and she’s been active in the local church for a long time, including serving at the Spanish-language mass and community events for the immigrants in the area. At church, she also works to provide support for her neighbors, for instance, helping to decorate the church for weddings or baking traditional foods for funerals. She met most of her local friends through church, and she makes an attempt to attend any Spanish-language events there.
Information Sources and Library Use
To get her information, Marisela:
- Uses the internet regularly
• to search for home remedies and healthy recipes; she sometimes watches cooking videos for ideas;
• for extensive reading and research on large purchases ($50 and up), including reading multiple product reviews and comparing product descriptions online;
- Uses dictionary and translation apps to navigate English-language information;
- Reads Facebook pages to stay informed about local news from her home town;
- Prefers WhatsApp to Facebook because someone told her it is more private;
- Sends messages to her extended family through WhatsApp groups (she’s got a number of them set up, including ones for just the cousins, one for her brothers and sisters and their children, and one for family living in the U.S.);
- Attends functions at church if they’re in Spanish.
Goals for using the library
- Marisela used to check out Spanish books for her children to read, but they don’t need her for that anymore.
- Marisela sometimes uses the library photocopier to make copies of financial and legal documents. She could use the photocopier at the church, but she wants to keep her family's finances private.